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Testimonials - The Hair Factory

We welcome feedback from all our customers. If you would like to submit a comment online please use the Customer Comment Form.

“Being a panic attack sufferer for a number of years I had lost the confidence to sit in the confined space of a hairdressers salon. This was sad because I had always used the top named salons and had wonderful hair cuts. About a year ago a friend recommended the Hair Factory and told me that the owner would make me feel very relaxed. Well, what a fantastic recommendation it was too. I love this salon with its’ relaxed atmosphere and normal unaffected staff who don’t strutt around like prima donnas’ – some top named hairdressing salons can be rather
intimidating with their trendy staff eyeing you up and down lol. Julie cuts my hair and always does a fabulous job. From what I’ve seen everyone goes out of the salon with a great hair cut. I don’t have to explain to Julie in long boring detail as to what I want, she just knows…..This is what you call a good stylist. Julie is a joy to have style your hair with her wonderful character and general attitude to her client. I’d recommend this salon to anyone, you will get one fabulous hair cut plus you will feel great in the salon. Well done Hair Factory. :o) “

– Yvonne

“Finally a salon that you feel welcome and comfortable in! The staff here are friendly, knowledgeable, polite & professional. I’m so pleased with how my hair has improved dramatically since I’ve been coming here. Rachel & Emily thank you, you’ve worked wonders! My boyfriend also gets his hair styled by Rachel & has never been so pleased with his cut. I highly recommend this salon, can’t praise it enough!”

– Jules

“I have just returned home after having my hair cut by Enya and would like to say how thrilled I am. The cut she did for me is beautiful and she has really sorted out my dodgy barnet for me! On top of all that she was such a lovely person to chat to as well! Roll on February when she comes back from maternity leave.”

– Lisa Giles

“What can I say other than… you are a star! You did the absolute best job on my hair. Val’s hair was gorgeous, and my two ladies hair were amazing. My hair was perfect, and you did me very proud – thank you. Sorry it all got a little mad when the photographers arrived, I guess you are used to it by now. I can’t stop looking at my photos, it all went far too quickly. You are truly talented at what you do, you had my vision and I would not have changed a thing.”

– Emma Lewis

inside wedding

“Just want to thank jay for doing such a fabulous job of my hair on my wedding day! my hair turned out even better than I expected and loved it! so thank you so much xx”

– Rachel Pacey

“Thank-you so much for my new hair style! It looks and feels amazing…the best thing is whilst being in here someone wanted their hair cut like mine as you’ve done such a lovely style.”

– Victoria Bennington

“Just a little note to say thank you so much for making my hair look beautiful on my wedding day! It was perfect. We had such a wonderful day and have some lovely photos. Thank you again you were a star and I really enjoyed the wedding morning.”

– Victoria Chaplin

“So pleased I decided to finally have my hair chopped off, wouldn’t have put it in anyone else’s hands though, Julie’s advice was priceless, needed a “new me” – nothing but compliments and girls who know what I mean when I say “feeling really good” xxx Thanks Hair Factory xxx”

– Janda Sullivan

outside wedding

“Thank you so much for joining us on our wedding day and helping us to celebrate becoming Mr & Mrs. A special thank you for making my hair look perfect, I was so pleased with it, you really do work magic!”

– Vickie & Rob Bennington-Lane

“Thank you for the wonderful job you did with my hair and the kids. They all looked beautiful & we had a wonderful wedding day.”

– Annabel & Darren Alger

“I had my hair cut at The Hair Factory for the first time yesterday. I will definitely be going back. As others have said, this is a friendly, welcoming salon with knowledgeable and professional staff. Rachel took time to discuss my needs with me before proceeding to cut my hair beautifully. Thank you so much !!”

– L. Hanford (Jan 2018)